CPAE Spotlight Interview Series
April 28, 2022
5:30 PM - 6:30 PM
All CPAE Spotlight Interviews are held VIRTUALLY on ZOOM.
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About Shep Hyken, CSP, CPAE
Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations.
As a customer service and experience expert and keynote speaker, Shep works with companies that want to build loyal relationships with their customers and employees.
His focus is on delivering amazing customer service, customer engagement, managing the customer experience, and creating customer loyalty.
He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
GUEST REGISTRATION OPTIONS
Note: Registration includes access to the streamed recording for 7 days after the event. All-Access Pass holders receive recording access until August 2022.
MEMBER ONLY OPTIONS:
You'll receive the ZOOM LINKS @24 hours before the event
and a reminder email with the zoom links @1 hour before the event.
Please watch your email and save our email address as a contact.
About Your Host, Niki McCuistion, CSP
As a speaker Niki focuses on leadership and strategy. She has spoken on almost every continent. Niki is a past president of NSA-NT, the 1st Charbonneau Award recipient and the 1st woman to chair NSA National's Voices of Experience interview series.
As the producer/ executive producer of the PBS tv program on KERA PBS, now on the air for 32 years, she has chosen guests for the program and has coached 100’s of heads of states, celebrities and just plain every day folks on how to wow audiences.
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