NSA-NT LAB with
 Mike Mooney
Thursday, March 7, 2024
6:30 PM - 8:30 PM CT
All LABS are held VIRTUALLY on ZOOM. Members will receive the zoom links automatically.Â
Included for Members, $39 for Non-MembersReputation Shift
Driving Reputation & Trust to Win
How much is your reputation worth? In this dynamic experience, Mike Mooney, a 25-year senior sports executive, will share professional racing and sports stories to illustrate how vital and fragile reputation and trust are and why we have to take a proactive versus a reactive approach to protecting one of our greatest assets! His first-hand experience as a reputation expert in NASCAR and IndyCar will provide proactive strategies to build a values-based reputation to drive more business opportunities. Mike will lead attendees through several group activities that will enable participants to collaborate, identify risk points and share insights and experiences to develop actionable plans to build trust and reputation within their business and NSA Chapter.
Key Takeaways:Â
• Grounded in the new landscape of reputation management due to technology
• Able to identify areas of risk/trust breakdown within their business
• Empowered with ideas/actions to build bridges of trust among customers and prospects
• Confident to proactively protect and build their personal and organization’s reputation
• Ability to turn business questions into reputation-building opportunities
• How to apologize correctly in order to build reputation
• Able to apply a four-step process to repair their reputation
Notable and Quotable:
"Everything you do or do not do becomes the brand."
"In conflict resolution use the phrase:Â Where will it lead?"
"Anticipate the Impact!"
The event will begin soon!
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